EPIC Joy Delivered With Some Possible Heartache (Not your typical unboxing)

[Scott Crawley]

I am reminded about this.

Wow, a marked package right in front of the security camera no less! That guy has far more balls than brains.

[Michael Ou]

Michael, I just got my Epic Monday and the the box looked pretty beat up. When I opened it two of the feet on the Epic case had been shattered to pieces. Due to the high quality foam in the Epic case the camera appears to be fine.

When I rock my brain back and forth there are some noises...it seems to be coming from the PL mount though. My guess is you are fine...Epics are pretty damn rugged.

Justin, that is very welcome news!! Well sorry about the case, but your Brain LIVES!!!! I figure my case can get beat up, and if it does it's job, it'll take one for the team, so to speak. Thank you for putting my mind at ease!

@Big Lu, OMG! Not funny, I should not be laughing at that! COLD BUSTED!!!

@Mike, Agreed! I'm usually mild mannered and unshakable, but had I actually witnessed the "tossing", it would have brought out my inner "Honey Badger!"

You guys crack me up!

[Andrew M.]

Thank You Mr Rossi! Yes, the box was superbly packed! Perhaps a BIG warning sticker on the box that reads: FRAGILE - BRAINS INSIDE!!! may help?

Well two more days until my power cord comes, and then I can either rejoice, or cry, or both. lol

Michael, why do you wait for power cord?
Didn't you get one in the package?
Does old power cord camera side connector works with EPIC?

[Alan Skinner]

Andrew,

Without the side-handle, you cannot power with the REDvolts yet. Michael is probably waiting for the 1B-2B cable that allows you to use your REDbricks, like I am doing.

NOTE: According to Ketch Rossi in another thread, DO NOT use your REDBrick charger to power your EPIC even though the cables will allow you to hook it up. You should get the new EPIC AC adapter for this. That is OK. I have two REDbricks and have ordered the EPIC AC adapter.

[Michael Ou]

Michael, why do you wait for power cord?
Didn't you get one in the package?
Does old power cord camera side connector works with EPIC?

Yes, two more days and the power cord comes! My order was just for two stage 4 brains. I was pleasantly surprised how quickly stage 4 came, I thought (wrongly) that it was going to be another 2 months.

My original knee-jerk reaction to the rattle was to contact Red immediately, to inform them of the potential problem because of the time sensitive nature of reporting shipping damage. Now that they are aware and I have recovered from my panic attack, I can wait for the cord. My rep has been extremely involved and attentive during the whole time, even gave me a call, yes he called me, not the other way around. Thanks Tyler! And Fed Ex? MIA

I knew the brains did not come with cords going in, so no surprise there. I was just caught off guard with the speed of stage 4 and did not prepare the accessory order quick enough. When you speak of an old power cord/side connector, are you referring to the original Red One cord? Regretfully, I am not a Red One Owner, deeply immersed in the theater during those years, but followed Red and this forum closely.

[Michael Ou]

Andrew,
NOTE: According to Ketch Rossi in another thread, DO NOT use your REDBrick charger to power your EPIC even though the cables will allow you to hook it up. You should get the new EPIC AC adapter for this. That is OK. I have two REDbricks and have ordered the EPIC AC adapter.

Yes Alan, I am waiting for the new EPIC AC adapter, and the other power items are closely behind. You are correct, the 1B-2B cord is critical for Epic and RedBricks/Red One plate compatibility.

[Tim Sutherland]

I know that the redmote contact pins on our cameras rattle a bit, if you put your fingers over them it doesn't make a sound. Any chance that's where it's coming from?

Tim

[Michael Ou]

I know that the redmote contact pins on our cameras rattle a bit, if you put your fingers over them it doesn't make a sound. Any chance that's where it's coming from?

Tim

BINGO!!!! After speaking with the rep this morning, who took the time to speak with a Red tech, mentioned a similar possibly. I did not get a chance to check it until I saw your post just now and you are spot on! I usually do not touch electrical contacts, but in this case, thanks to your suggestion that is exactly where the sound is coming from! You ROCK!!! My spirit is lifted and now the day and a half wait for a power cord will be just that and not an eternity! Thank you! Thank you! Thank you!!!! You guys here RULE!

[Jack Shanahan]

http://www.youtube.com/watch?v=Q2sObM9p9mQ

LOL.

Not cool tho. sorry to hear that.

Guy: "Sounds broken"
Fedex: "Most likey sir - I bet it was something nice though"

ALL RIGHTY THEN! :)

[Michael Ou]

http://www.youtube.com/watch?v=Q2sObM9p9mQ

LOL.

Not cool tho. sorry to hear that.

Guy: "Sounds broken"
Fedex: "Most likey sir - I bet it was something nice though"

ALL RIGHTY THEN! :)

Haahaa! That must be their training video!