Not getting a feed via HDMI

[BrandonChristensen]

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I have the 5" Touch mounted, but I want to set up a preview monitor as well. I plugged in an HDMI feed to my 15" Monitor and turned on the Scarlet. Went into the menus, disabled SDI and set HDMI to Preview/Auto. Confirmed, shut down, and rebooted. The monitor says NO SIGNAL and then when I power up, that disappears so I know it's getting something. But the screen stays black.

I've tried 720p and 1080p and no dice.

Any ideas?

[Luis Caffesse]

Might help if you give some detail on what monitor you are trying to use.
I tried some older marshall monitors with no results - but meanwhile my SmallHD and the TV Logic monitor work fine.
My Zacuto EVF didn't work until I updated the firmware on it.

Point is - it may very well by the monitor, not the Scarlet output, that is the problem.

[BrandonChristensen]

It's just a 15" Viewsonic TV.

It might just be that, it works fine with my 7D, and it worked great with my old HVX200.

[Monte Casey]

My first shoot with the Scarlet this last sunday had the same issue. We rented an old marshall monitor and no matter what I did, I couldn't get an image to register, other than a black screen. Scarlet issue, I believe.

[BrandonChristensen]

Okay, good to know. Thanks guys.

(EDIT)
Sorry, I should say that we had a friends Lilliput here yesterday and we were able to get an HDMI feed. But that was from his camera (we had both set up). So perhaps mine is a bit different? We're both on 3.0.0 btw.

So it must be the monitor.

[Matthew Scott]

Just for the record, my Sharp LED works fine. I wouldn't rule out the fact that it could be a panel issue. Try some others first?

[Brian Iannone]

Scarlet outputs over HDMI at either 1080p60 or 720p60. I've had a few issues getting capture cards like ones from Blackmagic to work with Scarlet's HDMI feed, but I haven't yet heard of anyone having issues running it into a monitor. Have you tried connecting it to another display/TV?

You may want to file a support ticket with RED, also.

[Uli Plank]

Scarlet's output is strictly progressive, and some TVs don't like that, they expect PsF. It's not really RED's fault, since true progressive is part of the standard. But, in a real world, RED should consider offering PsF too, since many Scarlet buyers might want to use TVs.

[Les C.]

I've seen a number of posts where hdmi monitors would not work - and 99% of the hdmi capture's from BlackMagic, Matrox, etc. won't work currently - as well as many 3rd party hdmi recorders.

I was told that RED will be bringing out 23.98p, 24p, etc. on a future firmware release (unclear if interlaced is in the works, but that would certainly be useful also. I'm just after the lower progressive outputs).

If it's important to you to have your existing monitor's work (if we have to buy new monitors or capture devices, we can't spend that money on RED products), then let RED know in support tickets.

My guess is that your monitor would work at 1080p24 (if it plays a 24p BluRay now), so I'm hoping RED brings that out soon (as they have on the SDI outputs).

[Phillip Hudson]

Same here. HDMI works on my 46" Aquos. Does not work on my Tote Vision 703HD nor my Dell 2405FPW. Support ticket submitted. We'll see what happens.