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  1. #1 EPIC stops recording when pointed at bright sky 
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    Hey guys,

    has anyone ever had this happen? i'm shooting with EPIC build 3.0.

    the shot calls for a transition tilting down from the sky onto the actors.

    my camera starts pointed level to shoot the slate, then i tilt up to a bright overcast sky and then tilt down to transition into the scene.
    the camera's red roll button and time-code have turned red and keep showing we are rolling, but the SSD percentage counter doesn't count down.

    and when we check playback, the camera has actually stopped recording as soon as the entire frame is covered with overexposed, white sky.

    i tried this a few times with both of our EPIC bodies and identified that the cameras will not roll when the frame is 100% filled with bright, uniformly overexposed white information. i tried a similar bench test with the lens off and the resulting blown out white image and when i roll, the camera hiccups a few frames and then cuts out even though it appears to keep rolling according to the active red roll button and red time-code numbers.

    is this just a firmware or software glitch -- or is it a safety feature to somehow protect the sensor from burning out?

    anyone ever experienced something like this before?

    for the time being, no more shooting the bright sky :)

    thanks,
    Pieter.
    Pieter Stathis, csc
    Cinematographer

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  2. #2  
    Senior Member Mark Toia's Avatar
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    Thats the weirdest thing I have ever heard....

    So much so, that I have just walked out side and pointed mine directly into the sun... over exposed it...pressed record. and it works. !

    You had me scared there for a minute.

    Maybe some RED Scientist can help you out.

    Oooooohh your getting ready for APRIL 1st... got ya. :))))
    Mark Toia
    Director / DP / Founder of Zoom Film & Television

    RED EPIC M #456, RED EPIC X #612, RED EPIC X #1137, RED EPIC DRAGON #(coming Soon)

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  #3  
    Red Leader Jannard's Avatar
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    If you have a problem... we take it seriously. Send log to us if you can.

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  4. #4  
    Senior Member Kwan Khan's Avatar
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    Hum.....
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  5. #5  
    Senior Member Justin Marx's Avatar
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    Curious if you figured this one out?
    EPIC-M 1261 - officially named "Take 2"
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  6. #6  
    Very odd yes. I have often shot at very bright sky with HDR-X or the sun etc and that's never happened.

    Have you tried re-loading the firmware and checking all your power connections and that the SSD module is seated tight and the SSD itself is sitting nice and snug in the slot?

    def an odd one and would love to know the outcome.
    Jason Diamond
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  7. #7  
    I am a focus puller working in Vancouver and I am the one that discovered this bug while working with Pieter. Over the last few days I have thoroughley tested numerous other Epics around Vancouver from both individual owners and rental houses. I have found the same issue on all 5 cameras that I have tested. I have tested both Epic-X and M models on firmware versions 2.0.5 and 3.0.0.

    To be clear, the camera will still indicate that it is rolling (red light, red time code, lowered fan speed and limited functions) but will not record to the media when every pixel on the sensor is completely uniformly overexposed. (ie. when in exposure check, the entire screen is red.)

    THIS IS NOT AN APRIL FOOLS JOKE!.

    We have been in contact with Red Technical Support and they are fully aware of this issue but I encourage all red epic and scarlet owners to test their cameras and please post your findings.

    ---
    Nick Malcolm
    1st Assistant Cameraman
    Vancouver, Canada
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  #8  
    We have reproduced this and have a fix undergoing test that will be hopefully be rolled out soon.
    -- Matthew Biederman
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  9. #9  
    Senior Member Tehben Dean's Avatar
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    That is pretty bizarre... I just tested and indeed it does stop recording.
    TEHBEN DEAN - stills & motion
    EPIC-X #557
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    I love to shoot beautiful things with cameras...
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  10. #10  
    Senior Member Mike Lary's Avatar
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    I just recreated this on an Epic-X running 2.02. I'm surprised this hasn't come up before.
    Mike Lary
    Director of Technology, DIGITAL FACTORY, Seoul
    Digital Revolution Since 2009
    Color Correction/Digital Workflow/Red Camera Rental
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