Red Standard 1-Year Warranty Question

[Ryan Bohner]

Quick question - I've been searching high and low but can't find any fine print on this subject anywhere (been looking all over the forums, red.com, manuals). Does Red's standard 1-year warranty kick in when you order the product or when you receive it?

[Trent Lillehaugen]

Have you read this (click on Read More to see all the fine print)?

http://www.red.com/terms-conditions

[Andy White]

Basically, your 1 year warranty kicks in when RED delivers the goods to you (or you pick them up).

The Standard Warranty effective date is the date of “ex works” from Irvine or when Buyer picks up product at designated Red shipping facility.

[Ryan Bohner]

Aha, thanks guys. Was looking all over and didn't see that for some reason. Question answered, thanks again!

[stu aull]

Basically, your 1 year warranty kicks in when RED delivers the goods to you (or you pick them up).

The Standard Warranty effective date is the date of “ex works” from Irvine or when Buyer picks up product at designated Red shipping facility.

yeah. bit frustrating when my BOMB shows up 7 months before my Scarlet...

Stu Aull
Alaska

[Tom Greenberg]

"Ex Works" means once your item leaves the RED facility in Irvine, CA it is yours...not when it is delivered to you. If anything happens to it in transit from RED to you, it is your responsibility, not RED's.