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  1. #1 My QT Freeze Frame Issue Resolved (PC) 
    Senior Member R Fogg's Avatar
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    I felt like the resolution to this needed its own thread since it seemed many were struggling with the QT freeze frame issue.

    My solution for PC world:
    1. Delete all folders and files located in C:\Documents and Settings\All Users\Application Data\REDCINE
    2. Uninstall redcine
    3. Uninstall qt 7.4
    4. Install QT 7.31
    5. Install Redcine
    6. Export successfully
    7. Tears of Joy

    Follow these simple rules:

    Rule #1: No mixing source formats in the output of redcine, only load files of the same frames size and frame rate into the library. When I generated output which spanned 2 different formats it caused the single frame freeze after x# of frames issue for me. Also mixing formats in the library caused major instability in redcine for me - no probs if all files are of the same format.

    Rule #2: The project format settings in Redcine must match the format of the source shots. If you are working with a 4k 2:1 file your project format setting must be 4k 2:1 - Having the project format settings set differently from the file format was the cause of the single frame QT output.

    Rule #3: for maximum Redcine stability keep the QT player closed when working in Redcine and as I said before do not load source files with different formats into redcine.

    No more frozen frames for me. Hope this helps anyone else out there trying to resolve this.
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  2. #2  
    Quote Originally Posted by Rfo View Post
    I felt like the resolution to this needed its own thread since it seemed many were struggling with the QT freeze frame issue.

    My solution for PC world:
    1. Delete all folders and files located in C:\Documents and Settings\All Users\Application Data\REDCINE
    2. Uninstall redcine
    3. Uninstall qt 7.4
    4. Install QT 7.31
    5. Install Redcine
    6. Export successfully
    7. Tears of Joy

    Then follow these simple rules:

    Redcine Rule #1: No mixing source formats in the output of redcine - this causes the single frame after xxx# of frames issue for me.

    Rule #2: The project format settings in Redcine must match the source shots you are trying to output. This was the cause of the single frame QT output.

    Rule #3: for maximum Redcine stability keep the QT player closed when working in Redcine.

    No more frozen frames for me. Hope this helps anyone else out there trying to resolve this.
    #2 must be a PC specific build bug - that is not an issue in the mac build -

    thanks for posting this -
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  3. #3  
    Senior Member Frank Weeks's Avatar
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    Thanks RFO

    I hope this will help us PC people.

    frank
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  4. #4  
    Senior Member I Bloom's Avatar
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    Quote Originally Posted by Rfo View Post
    I felt like the resolution to this needed its own thread since it seemed many were struggling with the QT freeze frame issue.

    My solution for PC world:
    1. Delete all folders and files located in C:\Documents and Settings\All Users\Application Data\REDCINE
    2. Uninstall redcine
    3. Uninstall qt 7.4
    4. Install QT 7.31
    5. Install Redcine
    6. Export successfully
    7. Tears of Joy

    Then follow these simple rules:

    Redcine Rule #1: No mixing source formats in the output of redcine, - this causes the single frame after xxx# of frames issue for me. Also mixing formats in the Redcine library causes major instability for me.

    Rule #2: The project format settings in Redcine must match the source shots you are trying to output. This was the cause of the single frame QT output.

    Rule #3: for maximum Redcine stability keep the QT player closed when working in Redcine.

    No more frozen frames for me. Hope this helps anyone else out there trying to resolve this.
    You deserve a prize for this post my friend. Great work.

    IBloom
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  5. #5  
    REDuser Sponsor Jay A. Kelley's Avatar
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    Just tried this.. And it WORKS.

    You DA Man!

    Thank you sir.. And for those that have "Cannot Write Frame Zero" in Cineform this fix takes care of that as well!

    Wow...

    Jay
    Jay A Kelley
    Lead Instructor, Infotech Academy
    RED102. THE BEST ONLINE COURSE FOR SCARLET and EPIC
    http://www.red102.com
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  6. #6  
    Damn! Good news indeed! You must be happy Jay
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  7. #7  
    Deleting everything in Application Data seems like a good idea each time you install new builds.

    I installed the new build (082) and it would quit after the splash screen until I followed the "delete App Data, uninstall RedCine, reinstall RedCine" method.

    Bruce Allen
    www.boacinema.com
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  8. #8  
    Senior Member R Fogg's Avatar
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    Just as a note: The newest Redcine build (82) fixes most of the mixed format instability & single frame issues.
    IATSE 600 DIT
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  9. #9  
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    RFO, I still find Red Cine Build 82 still has Freeze frame issues, though exporting mixed formats seems to be exporting fine, playback the clips shows random freezing =(. what type of setup are you using?
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  10. #10  
    Senior Member R Fogg's Avatar
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    Quote Originally Posted by bint2k View Post
    RFO, I still find Red Cine Build 82 still has Freeze frame issues, though exporting mixed formats seems to be exporting fine, playback the clips shows random freezing =(. what type of setup are you using?
    Hi, bin2k - sorry for the late reply -
    My setup:
    Windows XP Pro, Service pack 2
    Intel core 2, 6600 2 3GHz
    2GB Ram
    nvidia 8800gt

    What video card are you using?
    IATSE 600 DIT
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