My QT Freeze Frame Issue Resolved

[R Fogg]

RFO, I still find Red Cine Build 82 still has Freeze frame issues, though exporting mixed formats seems to be exporting fine, playback the clips shows random freezing =(. what type of setup are you using?

Hi, bin2k - sorry for the late reply -
My setup:
Windows XP Pro, Service pack 2
Intel core 2, 6600 2 3GHz
2GB Ram
nvidia 8800gt

What video card are you using?

[R Fogg]

Hi to all,

good advise welcomed! REDCINE QT out is giving me a freeze frame output whatever I try. In fact if I select a portion of the clip to be transfered to QT REDCINE seems to be doing it, but the result is a clip long freeze frame from the beginning of the source clip, not from my selection!?
I have an Intel Macbook Pro. Tried QT 7.4.0 and downgraded to 7.3.1 with same results (well not quite, cause now my FCP doesn't work either!) Anybody, who has solved this?

PetriS (RED#272)

Petris give this thread a read,
http://www.reduser.net/forum/showthr...?t=8406&page=2
Harryclark was having similar issues - seems he trashed and then reinstalled redcine (deleting the preferences folder too I believe) and that fixed things for him.

[Kevin Stanley]

My solution for PC world:

1. Delete all folders and files located in C:\Documents and Settings\All Users\Application Data\REDCINE
2. Uninstall redcine
3. Uninstall qt 7.4
4. Install QT 7.31
5. Install Redcine
6. Export successfully
7. Tears of Joy

Follow these simple rules:

Rule #1: No mixing source formats in the output of redcine, only load files of the same frames size and frame rate into the library. When I generated output which spanned 2 different formats it caused the single frame freeze after x# of frames issue for me. Also mixing formats in the library caused major instability in redcine for me - no probs if all files are of the same format.

Rule #2: The project format settings in Redcine must match the format of the source shots. If you are working with a 4k 2:1 file your project format setting must be 4k 2:1 - Having the project format settings set differently from the file format was the cause of the single frame QT output.

Thank you Rfo, this is excellent advice and pretty much standard procedure if you are experiencing issues with Redcine on Mac or PC.

Kevin

[theatereleven]

This post got me going - THANK YOU!

I've got a question...currently cutting a Super16 feature (off line edit in Avid, 23.976 project). The director just went out for inserts and used RED. What export settings from REDCINE would be best to match the Super16 frame size?

[Kevin Shepit]

what's the best way to downgrade QT on a mac? Lot's of freeze ups here...

[Kevin Shepit]

ha ha ha ha ha!!!!

Looks like it's working again......

Beers of Joy!!!!

[Cüneyt Kaya]

what's the best way to downgrade QT on a mac? Lot's of freeze ups here...

pacifist

[Cüneyt Kaya]

This post got me going - THANK YOU!

I've got a question...currently cutting a Super16 feature (off line edit in Avid, 23.976 project). The director just went out for inserts and used RED. What export settings from REDCINE would be best to match the Super16 frame size?

to match the dof he should shoot in 2k, i would prefer 3k and downscaling...

[StevenBills]

Hey guys, I have done everything that was detailed in the first post (uninstalling QT 7.4, uninstalling RedCine, and reinstalling RedCine and QT 7.3.1, and deleting all the files in the RED folder, etc...) and when I export to QT I get a single pink frame, which turns out to be almost 7gb in size.

Are there any other suggestions out there? What's the Magic Bullet?

Thanks for your help.

SB

[Jonathan Yi]

Followed all these instructions and it's still not working for me. Used to work a few weeks ago so it's confusing me why it'd stop working all of a sudden.