I successfully upgraded to the new firmware on my Scarlet and am trying to upgrade my REDmote.
My Macs (have tried 2) each see the REDmote in the Network Utilities just fine but the REDmoteUpgradeApp cannot. The device does retain the IP address without a problem. I have tried both my Mac Pro and my MBPro. Both are on Lion 10.7.3. I have tried different cables.
One oddity is that when I double-click to open the latest version of the upgrade app, it wants to open as a text file; I have to force it open with terminal. However, even after I do that, the app cannot find the REDmote. I even tried using the old version of REDmoteUpgradeApp and, while it opens right away in Terminal, it doesn't fare any better in finding the REDmote.
Any hints before I file a support ticket?
EDIT: Also tried restarting the machine at various states. :-(