Hi there, just a heads up...
I bought the Zacuto Stinger like two weeks ago and I have to say that I'm really disappointed with Zacuto right now.
We all know Zacuto is quality (well, it used to be), I had some other rigs by Zacuto, they are not cheap, but they worth it. I looked (a lot) before buy a rig for my Scarlet but at the end I decide to trust in Zacuto and, sorry to say this, but 'my bad'.
The Stinger Rig for EPIC and SCARLET IS NOT READY for Epic and Scarlet. At All.
Once you put together the rig, you realized that one of the knobs of the Zacuto Raiser blocks the Sidehandle RedVolt's door!!! It can't be open at all!! So everytime you have to change a Redvolt (only every 25 minutes) the joke's on you. You have to: A) un-attach the side handle (I do not recommend to do this every 25 min) or B) remove the Scarlet from the Stinger, wich takes me to the next point...
No quick release?? Really?? I have to put the rig upside down and unscrew the two (difficult to reach) screws that holds the Scarlet on to the rig... every 25 minutes.
Ok, everyone can make mistakes... let's contact Zacuto and tells them what is happening...
I did it.
First via their web form on April 25th... it came back "Delivery to the following recipient failed permanently: firstname.lastname@example.org"
Ok, they have a problem with their PHP, let's forward the email to the sales personel directly. And I did it.
I forward the email to Mandy Rogers, Sara DePasquale and Elma Bukva... No response (this was on the 25th too)
Ok maybe they have a problem with aaaall their email addresses... let's contact them via PM on their facebook page... That was two days ago... NO RESPONSE.
So... I don't know what to say... make yourselves an opinion, I don't think they don't know about this flaw in the design of the Stinger (which is still on sale!!)... Put on the market products with design flaws, and on top of that not answering the emails... I'll keep this thread updated