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  1. #461  
    I just updated and now my side handle is not working, no LCD display and nothing functions except powering the camera from the RedVolt with 0% reading.
    I rolled back to the v2.0.5 and then back to v3.0.0 and then to v3.0.7 following all the instructions about removing the side handle and now I think it is dead. Anyone else have similar issues? I have a ticket submitted, but I wanted to know if anyone else could help me out sooner.
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  2. #462  
    Senior Member Michael Mayda's Avatar
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    My side handle quit in 3.28 after some use. I have rolled back both of my Epics to 3.07. All seems fine now. Methinks 3.28 went too far too fast. Hope to see a stable update soon. Loved the new features...
    Michael Mayda, Forensic Imaging; Epic X #00653; Epic M #00922; Red MX #1976
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  3. #463  
    Quote Originally Posted by Stuart Cameron View Post
    I just updated and now my side handle is not working, no LCD display and nothing functions except powering the camera from the RedVolt with 0% reading.
    I rolled back to the v2.0.5 and then back to v3.0.0 and then to v3.0.7 following all the instructions about removing the side handle and now I think it is dead. Anyone else have similar issues? I have a ticket submitted, but I wanted to know if anyone else could help me out sooner.
    Stuart, sorry to hear about your troubles, but a little relieved too. I had exactly the same results. Exactly. A perfectly functioning side handle, upgraded to 3.28 and the SH was completely non functional. Battery read 0%, but no function whatsoever. Downrevved to 3.07 no change, back to 3.0.0 no change, back to 3.28. Filed a red support ticket. Sent it back yesterday, haven't heard yet. Will keep you apprised.

    David
    P. David Berez
    Post Office Editorial
    www.postofficeeditorial.com
    postoffice@15elm.com
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  4. #464  
    Quote Originally Posted by david berez View Post
    Stuart, sorry to hear about your troubles, but a little relieved too. I had exactly the same results. Exactly. A perfectly functioning side handle, upgraded to 3.28 and the SH was completely non functional. Battery read 0%, but no function whatsoever. Downrevved to 3.07 no change, back to 3.0.0 no change, back to 3.28. Filed a red support ticket. Sent it back yesterday, haven't heard yet. Will keep you apprised.

    David
    Let me know how it goes - I live in Canada so sending it back is more than a huge hassle and expense, customs is always trouble in these situations - they love to charge duty and tax on items you already own.

    I'm a little relieved as well, all things considered. I thought for sure that I had shorted it out or done something wrong. Hopefully its a software glitch that can be fixed quick.

    S.
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  5. #465  
    Senior Member Antony M's Avatar
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    Jul 2009
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    Sussex, England & Sachsen, Germany
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    Hi Maik and Glen,

    Thank you very much. Got it connecting now.

    Next problem is the signal strength drops to 1 red bar when the RedMote is more than 24 inches from the camera!!!

    Antony
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  6. #466  
    Senior Member Paul Russell's Avatar
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    Sep 2011
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    yep, the signal strength on my Redmote indicator seems to have dropped. However I can still use it 12 feet away, and have been doing today.
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  7. #467  
    Senior Member
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    I shot a TVC with this build the other day ( I have to admit I intended to roll back to 3.0.7 before the shoot, but forgot). On a sailboat, on land and using both PL and Canon mounts. No issues whatsoever. Looking good this build. Just wish my EPIC could handle phantompower :-(
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  8. #468  
    Senior Member
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    Jun 2008
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    Everything is working well for me now on 3.2.8 since I did a force upgrade. Great build which points to the cameras full potential. I only have one issue. I cannot upgrade the Redmote to the latest beta build that comes with the 3.2.8 beta package. I have followed the procedure in the manual. My mac tells me I am connected to the red mote. However, when I use the upgrade utility it consistently tells me that it cannot find the device. Any advice?
    Robert Castiglione
    www.neweditionsfilm.com
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  9. #469  
    Senior Member Nils Ruinet's Avatar
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    Appart from an occasional white screen after booting, which is solved by un and re-plugging the monitor or re-booting the camera, everything seems to be working fine so far. Oh and sometimes on Canon lenses, changing the aperture on the touch-screen doesn't change it for real on the lens.
    Great to see the new 2/3/5K-HD modes ! And the new way to set the key shortcuts and presets is impressive.
    Can't wait to see what that gyro can do. Combined to the new 3D-tracking feature in After Effects CS6 and to its Warp Stabilizer, this could be amazing !

    I still see 2 important features missing : simultaneous HD-SDI and HDMI outputs, and audio playback. Any news on these ? ;)
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  10. #470  
    T
    Quote Originally Posted by Rob Castiglione View Post
    Everything is working well for me now on 3.2.8 since I did a force upgrade. Great build which points to the cameras full potential. I only have one issue. I cannot upgrade the Redmote to the latest beta build that comes with the 3.2.8 beta package. I have followed the procedure in the manual. My mac tells me I am connected to the red mote. However, when I use the upgrade utility it consistently tells me that it cannot find the device. Any advice?
    Try to connect it with USB cable to PC/Mac and then upgrade.
    Epic-X #2165
    www.4kstudio.sk
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