Corrupt frames - please help

[Tim Bradley]

Here are a few more of the corrupt frames. I have Red Support looking into the issue.

[Jeff Kieffer]

To share my experience, I had the same issue last week on a documentary shoot in florida.

It was hot and I was running a lot and the camera got hot in the end.
After watching the footage from the SSD and before offloading, I found out that the last 7 clips were corrupted in an increasing way.
I shot one clip a little later, and this one was good again.
So I consider the issue was related to over heating, and it was my fault not paying attention during the action.

To me the clips are lost and not usable...

[Tim Bradley]

To share my experience, I had the same issue last week on a documentary shoot in florida.

It was hot and I was running a lot and the camera got hot in the end.
After watching the footage from the SSD and before offloading, I found out that the last 7 clips were corrupted in an increasing way.
I shot one clip a little later, and this one was good again.
So I consider the issue was related to over heating, and it was my fault not paying attention during the action.

To me the clips are lost and not usable...

Jeff, Was it just the occasional frame that was corrupt or was it the whole clip?

[Max Kaiser]

Hello!!

Having the same issue all of the sudden. Will be checking data transfer stuff, but never seen this before. Appreciate any info, and the ability to bump this issue up in importance as this is really a bummer.

Max

[Max Kaiser]

Tracked our issue down to the transfer from the DIT machine to the external drive which was via ESATA. Checking the 32bit/64bit issue now on the ESATA. Was not an in-camera issue.

[Roy Rossovich]

I noticed the same issue with my Scarlet today while shooting in Washington D.C. over the three hour shoot the errors became more and more. We noticed them first after loading in the material. Luckily I still had the card we had shot all material on, unfortunately it didn't matter. First time we loaded the material in with a MBP 17" and received multiple errors so I connected the card reader to my other MBP 15" and scrubbed through the material to find the same issues in the same places, this leads me to believe it was a camera issue... or? It has been really hot and muggy here and long takes which I am thinking might be the issue perhaps. I have been shooting this camera since Feb. and this is the first it has happened so... I have no ref lashed firmware and re-calibratedthe camera, hoping this will fix it, otherwise very worrying... Off to Mexico now, we will see what happens... anyone else find any solutions?

[Roy Rossovich]

forgot to mention, first transfer was done with E-Sata and second was done with USB2, same errors, same places...

[ericyoung]

forgot to mention, first transfer was done with E-Sata and second was done with USB2, same errors, same places...

Did you try a different reader? Did it play OK on the camera?

[Jeffrey T. Morgan]

Slightly unrelated but very urgent, where can I download Red Undead???

EDIT: I figured out that it is a Mac Only program. They should make it show up for PC users as well, even if they can't download it.

[Roy Rossovich]

Did you try a different reader? Did it play OK on the camera?

Well I only have one card reader unfortunately. the bugs play randomly in the camera, sometimes they will show up on play back, sometimes they will show up somewhere else on the same clip. It very strange because I have been running this puppy since February with no such issue until this week and now they seem in abundance... tempted to reflash to 3.0.0... This is the first time I am working though in increased humid/hot locations...