Redmote won't hold connection reliably - even within a couple of feet

[Mark Phelan]

My Redmote has never worked, just a fancy backend to the camera. It'll show everything that is going on with the camera if it's attached, but take it off and it's a hunk of junk. Neat looking though.

[Greg McDonald]

After installing the new antenna your redmote problems will go away.

I installed the new antenna on my X a couple days ago. I didn't measure it exactly but I was standing out in front of my house with the redmote in hand and the camera was inside the house. I was probably 45-50 feet away and the redmote was working flawlessly.

[Mark Phelan]

After installing the new antenna your redmote problems will go away.

I installed the new antenna on my X a couple days ago. I didn't measure it exactly but I was standing out in front of my house with the redmote in hand and the camera was inside the house. I was probably 45-50 feet away and the redmote was working flawlessly.

Well that would be a welcome relief because it doesn't work AT ALL if it's not connected.

[Ruff]

The other big issue is with power. Only having an internal battery is so frustrating. I wish Red would come out with a backpack for the Redmote that allowed it to be powered by a Redvolt.

But then, I also wish that you could add a hard wire to it also. It's pretty un reliable, then it works and the battery goes flat. Not very professional.

[Johnny Friday]

you CAN use a portable battery pack to power the redmote....i've been doing that for a long time now....you can find a variety of sizes and manufacturers...mine lasts several hours and it was only $40usd...

[Johnny Friday]

also notice an email was sent out to epic owners for an antenna upgrade...so sounds like both your problems are now in the past. Good luck.

[Tanner Stauss]

Does anyone know if there is an antenna upgrade for the Scarlet? And/or a solution for getting the Redmote to stay connected to the Scarlet yet?

We're having the same connection issues as everyone else:

-Redmote works when docked on camera
-Once Redmote is pulled off camera it looses connection immediately and says "BAD REDLINK"(even at close proximity).
-After that, scanning won't find redmote and won't pair with redmote.
-Rebooting the Redmote does nothing.
-Reinstalling the firmware does nothing.
-This has been happening for the last two firmware versions.
-This problem seems to have gotten more frequent within the last two weeks but wasn't much better before that.
-Currently running Scarlet firmware v3.2.16 and Redmote firmware v3.1.8 (as of this morning).

What is "BAD REDLINK"?

[Ruff]

It needs to be a system. A factory system, especially when renting gear. Because with all the different hobbled together 3rd party options there is no confidence in the system.

Redmote with backpack looks a lot better on the rental list than Redmote with homemade usb power supply.

you CAN use a portable battery pack to power the redmote....i've been doing that for a long time now....you can find a variety of sizes and manufacturers...mine lasts several hours and it was only $40usd...

[Björn Benckert]

It needs to be a system. A factory system, especially when renting gear. Because with all the different hobbled together 3rd party options there is no confidence in the system.

Redmote with backpack looks a lot better on the rental list than Redmote with homemade usb power supply.

agree.

redvolt backpack and while we are at it please put a Dtap on that backpack as well as a amount swell so we can connect other stuff swell as hocking the whole thing on the back of camera.

[C.H.Haskell]

Using a recently shipped (2 weeks) epic that i assume as the new antenna and i just upgraded the firmware and paired it with a redmote and found it worked like a charm. They upgraded the pairing system making it simple to link up. When I remove the redmote from the camera it automatically goes in wireless mode. I will test tomorrow how far I can control the camera. cheers.