are there specific issues with Wooden 'that interfere with how our camera works'?

[Terry VerHaar]

Just FWIW, I have the WC top plate and I would guess the ventilation in it is better than the original plastic cover that comes on the Scarlet.

[Les C.]

Just FWIW, I have the WC top plate and I would guess the ventilation in it is better than the original plastic cover that comes on the Scarlet.

Do you use a REDmote? I've got great range with my REDmote, and wouldn't want to mess that up?

[Terry VerHaar]

I do use the REDmote and I get great performance out of mine; never had an issue. You can take a small plate out of the WC top plate if you want, but I never have had to.

[Josh Beadle]

No real issues with WC, VF, Canon or other 3rd party products used with RED except . . . any 3rd party products used with RED cameras completely voids the RED warranty as best I can tell. As in any non-RED product attached to a RED camera, like a lens, battery, mic etc voids the warranty forever even if the accessory is unrelated to the camera failure.
Those folks showing off their 3rd party rigs on this forum seem to not have a need for a warranty. I personally only use 100% RED products because I paid extra for the "M" 2 year warranty and do not want to void that by using 3rd party components like WC nato rails or top plates. I suggest all RED users do not use or support any 3rd party products for this reason. RED clearly has everything the industry needs in the RED.com store. If you need more than that then you should buy a different brand of camera or something.

[Nick Pasquariello]

No real issues with WC, VF, Canon or other 3rd party products used with RED except . . . any 3rd party products used with RED cameras completely voids the RED warranty as best I can tell. As in any non-RED product attached to a RED camera, like a lens, battery, mic etc voids the warranty forever even if the accessory is unrelated to the camera failure.
Those folks showing off their 3rd party rigs on this forum seem to not have a need for a warranty. I personally only use 100% RED products because I paid extra for the "M" 2 year warranty and do not want to void that by using 3rd party components like WC nato rails or top plates. I suggest all RED users do not use or support any 3rd party products for this reason. RED clearly has everything the industry needs in the RED.com store. If you need more than that then you should buy a different brand of camera or something.

Does RED sell filters? Because by your understanding of the warranty, then using a Tiffen Hot Mirror in your RED Matte Box voids your RED warranty.

[Terry VerHaar]

I wonder how you would use a Canon mount with only RED lenses. And, while I would love that little button mic that RED showed off a long time ago, to my knowledge, there are no RED microphones, or filters. And I guess you can only use the RED matte box. LOL

[Colin Sheldon]

any 3rd party products used with RED cameras completely voids the RED warranty as best I can tell. As in any non-RED product attached to a RED camera, like a lens, battery, mic etc voids the warranty forever even if the accessory is unrelated to the camera failure.
Those folks showing off their 3rd party rigs on this forum seem to not have a need for a warranty. I personally only use 100% RED products because I paid extra for the "M" 2 year warranty and do not want to void that by using 3rd party components like WC nato rails or top plates. I suggest all RED users do not use or support any 3rd party products for this reason. RED clearly has everything the industry needs in the RED.com store. If you need more than that then you should buy a different brand of camera or something.

Completely untrue. We do not have a single Red accessory for our Red One MX, and it had full warranty coverage and all upgrades (audio board, MX, etc).

Here are the "rules"

The biggest issue is lens mounts and power. Another is Audio. Audio for some reason is probably the biggest clusterfuck of miss-match out there.. not sure why. and when you deal with phantom power and bad connections, miss-wired backwards cables or just bad board design, bad things can happen.

http://173.199.159.58/forum/showthre...l=1#post996407

So if the accessory you attach causes damage, then that damage isn't covered by warranty. This, however, is true with Red accessories as well. I've seen cameras fried by Red LCD cables that appeared to function perfectly, but shorted out the cameras CPU ($5,000 repair). Red warranty doesn't apply to matters like that.

I believe lens mounts are the only 3rd party accessories that have outright revoked warranties.

[Les C.]

So if the accessory you attach causes damage, then that damage isn't covered by warranty. This, however, is true with Red accessories as well. I've seen cameras fried by Red LCD cables that appeared to function perfectly, but shorted out the cameras CPU ($5,000 repair). Red warranty doesn't apply to matters like that.

I wonder if that's related to the suggestions by RED to pull the LCD cable out if the screen goes full white or 1/2 white with the latest non-beta release?

I believe lens mounts are the only 3rd party accessories that have outright revoked warranties.

If I remember, aluminum screws are also verboten - but I wonder about 3rd party power options.

There's never been any 'official' word on AB or the other top battery brands. I got a response that GMP batteries were being looked at by RED, but ... never heard anything official about them either.

RED's are of such fine quality (they give you a 90 day, few questions asked warranty, after all), I'm not sure why anyone would buy 3rd party power?

Those folks showing off their 3rd party rigs on this forum seem to not have a need for a warranty. I personally only use 100% RED products because I paid extra for the "M" 2 year warranty and do not want to void that by using 3rd party components like WC nato rails or top plates. I suggest all RED users do not use or support any 3rd party products for this reason. RED clearly has everything the industry needs in the RED.com store. If you need more than that then you should buy a different brand of camera or something.

I hear that!

That's why my only Wooden 'accessory' ever purchased is the sunglasses.

And actually, they were kind of inferior, I couldn't see through walls or anything.

[Colin Sheldon]

I wonder if that's related to the suggestions by RED to pull the LCD cable out if the screen goes full white or 1/2 white with the latest non-beta release?

That was with a Red One. No warning or sign of issue until after the damage was done.

RED's are of such fine quality (they give you a 90 day, few questions asked warranty, after all), I'm not sure why anyone would buy 3rd party power?

Hard to know if you're being sarcastic or not... there are lots of reasons like: Airline safe batteries, different weights and Amp hours, for documentary or steadicam work. Already having batteries from a different camera system, etc.

AB offers between a 1 year and 5 year warranty on their batteries. I love Red, but there warranty on accessories is an industry low.

[Les C.]

Hard to know if you're being sarcastic or not... there are lots of reasons like: Airline safe batteries, different weights and Amp hours, for documentary or steadicam work. Already having batteries from a different camera system, etc.

AB offers between a 1 year and 5 year warranty on their batteries. I love Red, but there warranty on accessories is an industry low.

I don't know about you, but I treat my LCD cable like it's made of glass. I don't really like to even bend it or un-plug it.

The best sarcasm should be open to interpretation, not that there's anything wrong with a 3 month battery warranty which deviates from the other battery companies and might have some influence why large number of people use GMP, etc.

The RED SSD warranty of 3 months is also interesting.

The less expensive flash cells typically have greater than 3,000 write/erase cycles (the better ones much more, and more redundancy for cells that go bad), and I'm sure RED used higher quality cells than that.

If you tried your very hardest, you'd have difficulty recording, transferring to other storage, and then re-recording an entire SSD more than 10 times a day (so they would last maybe 300 days of constant use).

Most will be used far less, so ... the 3 month warranty is thus an interesting number.

I'm actually quite happy with RED, but ... I do wish they would tune up their warranties a bit.

When one pays top dollar for parts, one wants to feel a bit more secure than a 90 day warranty provides.

Especially when there are thread about REDvolts that quickly have issues (have yet to use mine, I use A/C power - so I'm keeping my fingers crossed).