Click here to go to the first RED TEAM post in this thread.   Thread: STAGE 3 CHALLENGES

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  1. #1 STAGE 3 CHALLENGES 
    I have (had) 2 red cameras and id like to know if it is fair that red cancelled my order for Epic stage 3 after the following.

    1. I paid the $5000 deposit
    2. I the the FULL balance for the stage 3 package
    3. Red part shipped the Epic x to an unconfirmed address even after red had asked for a confirmation of a shipping address.
    4. Part of my payment was used by Red to fulfil a new order i put into red
    4. The part shipped epic x package was returned to red (wrong address)
    5. Red locked my account when the part shipped package arrived at red and stated that i wouldnt be able to do any new transactions with red until balance paid.
    6. I informed red i would notify red when payment had been made.
    7. 25th july, i received notification from red that the pro battery module was pending shipment even though my account is meant to be locked.
    8. i checked my account and realised that red had cancelled my epic stage 3 order
    9. Parts of the epic x package are now due to be shipped to me even though my epic-x stage 3 order has been cancelled even after being originally invoiced.

    Is this fair?
    Tunji Ladoja
    TLARGE Media Limited
    26 Igbosere Road
    Lagos.
    Email tlarge@tlargemedia.com
    Tel +2348022906066

    Red 4695 & 4696 -> Epic X, 18-50 Lens, 50-150 Lens, RPP 25-300
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  2. #2  
    No. Not at all. Hope it's sorted soon. All the best.
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  3.   This is the last RED TEAM post in this thread.   #3  
    Tunji,

    I am looking into this seems we needs some clarifiaction on a few of your points. We will fix this.

    Thanks,

    Keegan
    Michael Keegan
    Squad Leader
    RED Digital Cinema
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