RED ONE FOOTAGE PROBLEMS

[tadeo garcia]

[COLOR=#FFFFFF !important]we shot something last night. Ext and int night. Ext turned out fine for the most part except for one clip, and from one ext clip to the rest of the int clips there was a line right smack dab in the middle of the footage. I checked the meta data to see if I may have set the settings to 3D but everything checked out normal. I don't know what I can attribute this to. Is there any way of retrieving the original footage? ANY help would be greatly appreciated.

This was shot using the RED ONE with a 128GB SSD, not the red mags.

Thanks!

Tad[/COLOR]

[JanneJansson]

You may have a hardware problem. Contact red support http://www.red.com/contact_us
And please dont double post.

[tadeo garcia]

Janne, forgive me. I am only trying to find the right place to which this problem pertains to. Sorry I took up the space.

Tad