Thread: Pro In/Out problem or more likely Epic-X module communication problem

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  1. #1 Pro In/Out problem or more likely Epic-X module communication problem 
    Senior Member Nate Clapp's Avatar
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    So I went over today to my local friendly Camera Rental House (DC-Camera) to check out their Pro in/out box. Only I couldn't get it to work on my body. Would work on theirs.
    I am running beta 3.3.3. (as required) as is the rental house for the purposes of making Pro in/out work.

    The LCD/EVF plug on top doesn't seem to work when LCD is plugged in and when EVF is plugged in I only get color chart.
    none of the other SDI ports work.

    I tried reflashing the firmware on my body
    I tried switching module adapter
    checked whether ports were active in menus
    reset to defaults (see firmware reflashing)

    no joy.

    I also connected my quad batt module and it does not seem to work properly (it worked properly earlier, say a couple of months ago when I first tested it)
    it either displays RM B 0% or RM B - indicating no power in the quad battery module when there are several hot batteries in it. Camera, of course is on and powered by said batteries.
    Also redmote connected to the back does not link to camera. Wirelessly is fine. Redmote is on 4. something (beta/compatible)

    I went back to the release build on the camera left redmote off (did not want to dumb it down to release build again) and same deal with the quad battery module?
    I will be filing a support ticket but I figured I'd give a shout out here for anyone else with advice.
    thanks in advance.
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  2. #2  
    Senior Member Matt Gottshalk's Avatar
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    Weird.
    Matt G
    http://www.mcgeedigitalmedia.com

    EPIC-X #00740 "Decker"
    Duclos 11-16mm
    RPZ 17-50mm
    Red 50-150mm
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  3. #3  
    I'm also interested about this. I don't have a PRO I/O but noticed some of the weird connection stuff through the QUAD BATTERY MODULE with the REDMOTE. Also had some strange battery display on the Power Menu like you say... so I'd like to know how this works out.
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  4. #4  
    REDuser Sponsor Brook Willard's Avatar
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    Have you called RED support yet?
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  5. #5  
    Senior Member Nate Clapp's Avatar
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    I didn't call, I filed an email on tech support page of website yesterday. Maybe I should call.
    Also FYI 3.3.4 also behaving same way. Also redmote won't connect to camera when connected directly to brain either. (tested only in 3.3.3 and 3.3.4, and redmote 4. build) Which is odd because the redmote only uses the larger pin connection to the brain, no the gazzilion pin connector below it where I could imagine a problem.
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  6. #6  
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    I have exactly the same problem with my PRO I/O MODULE. Do you have any notice about it from RED?
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  7. #7  
    Senior Member Nate Clapp's Avatar
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    Mine ended up having a warranty covered repair done and now all is well. Don't know what they did but it reset the hour meter of the camera.
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  8. #8  
    Senior Member Harry Clark's Avatar
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    Old thread, I know.
    I'm having a similar issue. Annoying.
    Cheers,
    Harry
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