Premiere CS6 anything but smooth (6.0.1 made it worse!)

[Wes Howell]

Nobody named Paul here :)


I'll give it a shot when I have a moment.

Although... why did Premiere Pro 6.0.0 work with both GPUs and the RED Rocket when 6.0.1 does not?

Sorry about the typo... Maybe it's time for a visit to the eye doctor. :(

Not sure exactly if the patch has any impact on multiple GPU's but I'm hopeful that we can at least isolate whether or not that it's related.

Keep me posted and good luck.


Wes

[Petri Teittinen]

Wes, I've got a wild stab in the dark for you. Do you think the issues I'm experiencing might have been caused by this chain of events:

1) Install Premiere Pro 6.0.0 when RED Rocket has driver 1.4.19 installed
2) Update Premiere Pro to 6.0.1
3) Update RED Rocket driver to 1.4.27
4) Run Premiere Pro 6.0.1

What do you think?

[Petri Teittinen]

Another Reduser was experiencing issues with RED Rocket and Premiere Pro and posted about it on another thread. Wes Howell replied in the thread:

I've recently seen a bug where disabling the Rocket puts it in a state where it isn't re-enabled in the same project.
(I have logged a bug on this)

Can you try the following please?

Disable the rocket and close Premiere.
Open a new project and import new r3D media.
(verify that when you access source settings that the rocket is turned off)
No turn it back on and see if it works.

I tested this a moment ago - and it appears to have solved the problem!

Having disabled Rocket in clip Source Settings, I closed Premiere, re-started it, created a new project and dropped in a high fps 3840x2160 file. Went to clip Source Settings (which showed Use Rocket: NONE) and selected Use Rocket: "One (If Available)".

Exited Source Settings and pressed Space: clip began playing in Program Monitor very nice and smooth.

Desktop monitoring gadgets reported this during playback:
CPU 8%
GTX 580 18%
GTX 460 8%

I'll do some more testing but at the moment it looks like the problem's been licked. Thanks, Wes!

[Jason Ano]

So I closed Premiere, re-downloaded the latest RED Importers from Adobe Labs and copied them to relevant directories.

I'm having issues with not seeing REDcolor3 and REDgamma3 and I have the latest version of Premiere and I d/led the latest RED Epic Importer here: http://labs.adobe.com/downloads/redepic_importer.html

Still no luck... What is the relevant directory where I need to copy those files to?

[Matt Ryan]

I'm having issues with not seeing REDcolor3 and REDgamma3 and I have the latest version of Premiere and I d/led the latest RED Epic Importer here: http://labs.adobe.com/downloads/redepic_importer.html

Still no luck... What is the relevant directory where I need to copy those files to?

Right Click Premiere cs6 > show package contents > then go into the two folders and replace the files with the new ones you downloaded. There are instructions located in the read me "release notes" file in the download.

[Jason Ano]

Thanks Matt!

I'm on a PC, so for those who need a quick answer to my situation, I found the installation documentation here: http://labsdownload.adobe.com/pub/la...nstall_cs6.pdf

Basically, you need to copy & replace the two files into these directories:
Premiere Pro on Windows:

ImporterREDServer.exe
C:\Program Files\Adobe\Adobe Premiere Pro CS6\32

ImporterRED.prm
C:\Program Files\Adobe\Adobe Premiere Pro CS6\Plug-*‐ins\Common

[Jason Ano]

Uh oh I spoke too soon.. Everything was working fine until I exited the program and re-launched. Now, none of my r3d files are playing back - they're all stuck on Media Pending and I can't play anything, all I hear is audio. I tried starting a new project with new imports with no luck. Any ideas?

[Matt Ryan]

Uh oh I spoke too soon.. Everything was working fine until I exited the program and re-launched. Now, none of my r3d files are playing back - they're all stuck on Media Pending and I can't play anything, all I hear is audio. I tried starting a new project with new imports with no luck. Any ideas?

There must be an issue with the red importer file. Try installing it again.

[Jason Ano]

Yep, that work. I re-installed Premiere, then re-installed red importer. All is good.

[Petri Teittinen]

Welp, spoke too soon. Premiere stopped using Rocket and the trick described above is not helping. Something else is afoot.