Recording Error: ROCKETIO

[Brent J. Craig]

It's cool that the error messages are telling us a little about what is inside the Red. Xilinx RocketIO sounds like a very powerful system for high-speed data transfer and serial output. Looks like it's upgradeable too!

[Mitch Deoudes]

I got the ROCKETIO a while back, with an older build. If memory serves, the fix was to re-set all the settings, as Sven & Rocketeer mentioned. I've also seen the "looping image" mentioned above (again with a much older build). Noted the details as best we could during the heat of production & forwarded them to Red - but it's an unfortunate reality that these sorts of transient malfunctions are tough to nail down. (And producers just *love* them.)

[Michael Hastings]

It's cool that the error messages are telling us a little about what is inside the Red. Xilinx RocketIO sounds like a very powerful system for high-speed data transfer and serial output. Looks like it's upgradeable too!

Anybody know which version of FPGA it is?

[Stuart English]

One other issue we noticed in build 14 is that the tiny Resolution Display on the LCD/Viewfinder reads incorrectly when in 3K mode... it still reads 4K.

(On the rear panel, the display reads correctly at 3K , it's just the LCD (monitor) output that is wrong. Most likely a simple oversight that will be fixed in the next build)

If you mean the your "Internal Mag" showed 4K 2:1 rather than 3K 2:1, yes that's a bug we need to address. It could do that if 4K 2:1 was the resolution that the CF was formatted at, even though 3K 2:1 is the resolution you are recording at.

[dalemccready]

I had the repeating 2 sec playback error with hire camera #466 on the weekend. Powering down and rebooting cleared it.

[Kjetil Haugen]

ROCKETIO problems today here also. 4k 2:1 Stopped recording in the middle of a take. Weird stuff. Press record and it starts up again. But it happened twice. Anybody figured out why yet?

[Casey Green]

If you mean the your "Internal Mag" showed 4K 2:1 rather than 3K 2:1, yes that's a bug we need to address. It could do that if 4K 2:1 was the resolution that the CF was formatted at, even though 3K 2:1 is the resolution you are recording at.

Yes, the small icon on the lower part of the LCD or EVF that shows you your project resolution.

Good to hear you can duplicate the issue and that it will be addressed, thank you.

[JoshRtek]

Hey guys,

Just had the ROCKETIO_ERROR on set a few minutes ago. Here are the specs:

Build #16
REDCODE36
Red Drive
4K 16x9

It seemed to work again after rebooting a few times. Is this just a bug that comes and goes?

Thanks.

[Rainer Fritz]

had to support a collegue yesterday with the same fault.... the image on the lcd was flickering and when trying to record -> rocketio fault.
did flash new build 16 3.2.5 and reset all settings... after that the cam seems to run.... at the black shading process about at the half recorded frames same problem... rocketio fault. again same procedure and tried to do the black shading on cf as on hd same problem. always at the black shading procedure the fault came and the image was flickering.... when we switched on the color bars the image was stable.... cam went to service....

really a bad thing.....

[gbalaji]

We are facing ROCKETIO_ERROR on Build 16. When we try to playback, Camera restarts. I tried to record on CF Card and playback and it plays well. I'm facing the playback error on Red Drive. Tried couple of drives same issue, no playback on Red Drive.

Any help from Red Tech will be of great help. Posted to Red Tech support and waiting for their reply.