Redcine-X Error When Trying to Export - HELP

[Daniel Soderberg]

Attempt to export all clip from the bin to ProRes 4444.

Note: The .r3d clips have had LUTs applied to them in camera.

Redcine X gives me error: "Transcode error type 0" and stops the Export.

Redcine X Release Build 15



This is all the info I have right now from the client (they are the one having the issue).

Hoping to have a fix for them by tomorrow.

Any help would be GREATLY appreciated.

I'll try to get more info about the workflow if needed.

Thanks!
Daniel Soderberg

[Daniel Soderberg]

Anyone???

[David Ibbitson]

Hard to say without verbose log files. Have them send to redcinex at red if you can.
They should also try rolling back to Build14 if the need is urgent.

Thanks,
David

[Daniel Soderberg]

Thanks David!

It looks like the issue was that there was only about 1 GB of space available on my clients main drive -_-
After clearing up space on the main drive where Redcine X is installed, problem went away. Good to know one thing that error can mean.

[David Ibbitson]

Thanks Daniel,

Still send logs if you can -- thats exactly the type of error for which we should be providing a clear message, and I'd like to know exactly why that didn't work as intended.

Thanks,
David