Couple of thoughts..
Assimilate should contact 'weirdcrew'... he is a serious guy and they should try and facilitate his interest..
The world is full of people who can't see, or articulate, differences... I don't worry so much anymore... if forced I'll take money of them in blind tests (always good fun) but the arguments are otherwise impossible to win (without way too much effort)
External scopes are the way.. Software scopes are very very difficult to trust and the CPU/GPU demands mean it is not worth it... (tektronics make great easy kit)
To do what you want, Copy and Paste All.
Again - let me apologize for what sounds like an awful first experience. But to be fair, it really sounds like you had a *very* inexperienced SCRATCH operator. Most of the stuff you list here is really really basic stuff. Please contact me offlist. I'd like to do a couple of things here:
1) Find out what facility you used. Having an artist that untrained does nobody any good. I want to arrange for them to get more training, because yours was just one session. I'm sure there are others.
2) Hook you up with several LA facilities that are doing RED work with SCRATCH day in and day out successfully with happy clients.
(your sig says you're in LA...)
LA, CA, USA
lucas at assimilateinc dot com
Sorry about that. I get about 200 - 250 emails a day, and as hard as I try, some things (and people) do slip through the cracks. It's not that I "never bothered to come back" to you, it's that my organizational abilities sometimes fail me.
Since you seem to be on the list today, drop me an email and I'll get you what you need in terms of info.
LA, CA, USA
lucas at assimilateinc dot com
Thank you for your detailed response.
Actually, my colorist, who was considering buying a Scratch system, called you that day but couldn't reach you. I'll PM you in a bit. In short, not being able to afford my own Scratch installation or a full priced rental at a major facility, I went someplace less expensive. I grant that some of these problems I complained about would have been solved by a highly trained (and expensive) operator, but for me the promise of the RED camera was inexpensive in-house post, and I'm finding that to simply not be the case.
mmost, Mark (Offhollywood), yes, this facility had not done a RED project before which is why I was not having to pay $500/hr to use the system. And toward the end, as the operator couldn't figure out the problems, I started digging through the manuals to try to figure it out myself. We did remove the .rsx files and that still did not eliminate the crashing.
Fredrick, we started off with a trained Scratch operator in a facility that does 2K DI every day. We were to conform my FCP edit, grade it, and output DPX files. This is how I define "online session." The Scratch operator, though, was not a colorist and my colorist was not a Scratch operator. The fact that we had to bail on the grading due to lack of a vector scope was actually the least of my frustrations.
The issue of stuck frames (on top of having to manually remove 3 QT proxies for every take we shot) was want sent me through the roof.
I'm not saying you won't get this fixed eventually, I'm saying that as of today, taking the footage off of the camera and trying to load it into Scratch without special prep causes Scratch to crash. I think that's unacceptable for a professional tool that is supposed to be the gold standard for RED.
There shouldn't be a way to get a clip to be stuck even on purpose, let alone by accident. And if there is, again I'd say this is a UI issue.
I agree that a bunch of my complaints were grumbles about the system being not user friendly and that would be fixed with training, but this is not one of those. This was, even when we brought in the Scratch expert, not something we could fix and was a real show stopper.
I have done several projects with it. The last one was in fact a 35mm 4K DI anamorphic job. I graded using 2K proxies and had multiple windows going. I did a feature last year (on film) and stablized many shots that weren't even menat to be stablized (no markers)
It all comes down to the operator.
There's a reason you pay top dollar sometimes. It's actually because you'll get the job done faster (and better) than if you try to take shortcuts.
We have a support email alias, a SCRATCH forum, a Beta SCRATCH forum, several local employees in LA, and several other employees worldwide that monitor support and the SCRATCH forums. I'm glad that he thought to call me, but if that's where he stopped...
2) Once Dual View is turned on, open the Tray and select the Clip you want to see in the right-hand side.
3) Settings -> select "Reference" in the Dual View setting.
It is on page 98 of the 3.5 Users' Guide, under the "Verify Conform" section. Our PDFs are indexed and searchable, and you can find it by searching for "Conform," "Dual View," "Tray," or "Quicktime."
Sorry dude... I can't see your point on this one. :)
I got your PM - thanks. Will respond shortly.
LA, CA, USA
If I had to guess, it would be that they didn't want to install "beta" software as they are not primarily a RED house. They are primarily a film house.
As for the render speed, I've confirmed it was a dual core AMD 64 bit CPU running some kind of nVidia QuadroFX video card, though probably not the latest.
OK, so I guess the operator was greener than I was led to believe.
Honestly, my goal for this session was to render 6 minutes of ungraded footage to send to the VFX house. Everything else was meant to be testing and learning. At the rate it was rendering, though, it would have taken over 12 hours to render once we got the render started, and when I canceled the render I guess it deleted the rendered files because there was only one in the output folder despite the display showing that there were a lot rendered.
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