Komodo -Red CF Media Issue

[Jeremy Torrie]

I’ve sent an email to support@red.com but nobody has responded. Sent an email to my rep at Red, no response and a bit of an urgent situation.

Neither of my Red Angelbird CF cards for my Komodo are reading -except they did yesterday. I wanted to do another back up and now nothing is appearing on one card, and the other is unreadable -my iMac gives me a “this device is unreadable, do you want to initialize?’ Clearly I do not but now neither media is readable or recognizable by my computer.

Has anyone had this happen?

 

[Alex Zeder]

Have you tried putting it back in the cam and check what it does there?

 

[Michael Tiemann]

Are you using angel it's readers? I first bought a SONNET reader, and that was a disaster.

 

[Jeremy Torrie]

Red reader. The camera wants to initialize…so weird since they only came out of the Komodo.

Crazy thing -I mount in camera -it says do you want to scan and fix…when I do that, I can’t access info. If I shut down and restart camera with media in and simply hit continue when I get the error message about the media, I can see the clips clearly, however they will not playback. But, in “continue” I am unable to format the card to re-use. Honestly, probably the strangest thing I’ve encountered with Red since 2007 (and I am a multiple camera owner, and champion).

 

[Jeremy Torrie]

And when I try to format I get “media format failed”. I shut down and restart, try to reinsert the card…nothing will work -it’s as though Komodo doesn’t recognize it’s own proprietary media.

 

[Jeremy Torrie]

Sad to report zero contact from Red over the weekend. And zero resolve at this point. Nothing’s magically fixed itself (no gremlins). Had to cancel a shoot and apologize. Unfortunate.

 

[Alex Lubensky]

Have you tried to format the cards on a Mac or a PC?
Does seem like a dead cards to me, I've experienced such issues back when I was using a Nikon D200 and original CF cards of the time. Have to say over the whole 7 year period it has happened to me only once.

P.S. Mac is common to kill media connected externally, if it wasn't unmounted properly. The only card that died on me - was killed by a Mac Pro Tower.

 

[Jeremy Torrie]

Hmm. These cards have been read and written twice each. Doesn’t make any sense. They’re practically new.

I formatted in camera, and resisted formatting externally as I thought from the forum it was suggested one should always format the cards in camera, which is what I do with the mini SSD’s on my Ranger.